*{box-sizing:border-box}
:root{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:#2d2f29;background:#f9f8f5;font-synthesis:none;--blue:#3c57bc;--ink:#2d2f29;--muted:#605e56;--line:#dcd6d1}
body{margin:0;min-width:320px}button,input,textarea{font:inherit}button,a,input,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed}a{color:inherit}button{color:inherit}button,input,textarea{outline-offset:4px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid #8295e1;outline-offset:4px}button:disabled{opacity:.55}
.skip-link{position:fixed;left:16px;top:-60px;background:white;padding:12px;z-index:50}.skip-link:focus{top:8px}
.preview-bar{min-height:46px;background:#eeedea;border-bottom:1px solid #e0ded9;display:flex;align-items:center;justify-content:space-between;padding:7px 28px;gap:12px;font-size:12px;color:#605e56}
.preview-label{display:flex;align-items:center;gap:6px;white-space:nowrap}.preview-detail{margin-left:-3px}.preview-dot{width:6px;height:6px;background:#a78c56;border-radius:50%;margin-right:3px}.preview-nav{display:flex;gap:4px}.preview-nav a{text-decoration:none;padding:7px 12px;border-radius:5px}.preview-nav a[aria-current=page]{background:white;color:#22251f;box-shadow:0 1px 3px #0000000b}.preview-nav a:hover{color:#1b1a1b}
.brand-header{background:#1b1a1b;color:white;height:72px}.brand-header-inner{max-width:1360px;padding:0 80px;height:100%;margin:auto;display:flex;align-items:center;justify-content:space-between}.wordmark{display:flex;align-items:center;gap:5px;font-size:25px;font-weight:650;letter-spacing:-1px;text-decoration:none}.wordmark img{display:block;width:140px;height:34px;object-fit:contain}
.company-strip{background:#fffffe;border-bottom:1px solid var(--line);padding:24px 16px}.company-inner{display:flex;align-items:center;justify-content:center;gap:12px;max-width:680px;margin:auto}.company-identity{display:flex;flex-direction:column;align-items:center;gap:7px}.company-logo{display:block;width:160px;height:34px;object-fit:contain}.company-domain{font-size:14px;color:var(--muted);margin:0}
.customer-container{max-width:680px;margin:40px auto 24px;padding:0 16px}.review-card{background:white;border:1px solid var(--line);border-radius:8px;padding:32px;box-shadow:0 2px 3px #24202003}.progress{display:flex;justify-content:center;gap:8px;margin-bottom:24px}.progress span{width:8px;height:8px;border-radius:50%;background:#e3e2e6}.progress span.active{background:#777c85}
.initial-view{padding:24px 0 40px}.heading-initial{text-align:center;font-size:24px;line-height:1.3;letter-spacing:-.45px;font-weight:600;margin:0 0 24px;max-height:100px;opacity:1;overflow:hidden;transition:max-height .45s,opacity .4s,margin .45s}.expanded .heading-initial{max-height:0;opacity:0;margin:0}.star-fieldset{border:0;padding:0;margin:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.star-selector{display:flex;gap:3.5px;width:244px;margin:0 auto;position:relative;transition:margin .45s}.expanded .star-selector{margin-left:0}.star-option{width:46px;height:46px;position:relative;flex-shrink:0}.star-option input{appearance:none;-webkit-appearance:none;position:absolute;inset:0;width:46px;height:46px;margin:0;cursor:pointer;z-index:2;border-radius:1px}.star-option span{display:grid;place-items:center;position:absolute;inset:0;background:#dcdce6;transition:background .12s}.star-option svg{width:37px;height:37px;fill:white}.star-option input:focus-visible{outline-offset:3px;z-index:3}.star-option.filled span{background:var(--star-color,#00b67a)}
.expanded-form{display:grid;grid-template-rows:0fr;opacity:0;transition:grid-template-rows .45s,opacity .45s}.expanded-form.show{grid-template-rows:1fr;opacity:1}.expanded-inner{overflow:hidden}.expanded-form:not(.show){visibility:hidden}.heading-expanded{font-size:18px;line-height:1.3;font-weight:600;margin:24px 0 16px;letter-spacing:-.2px}.review-textarea{width:100%;display:block;min-height:160px;resize:vertical;padding:16px;border:1px solid var(--line);border-radius:8px;color:var(--ink);font-size:16px;line-height:1.5}.review-textarea::placeholder{color:#938e89}.review-textarea:focus{border-color:var(--blue)}.text-meta{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:10px 0 0;color:#938e89;font-size:12px}.char-hint{font-size:13px;color:var(--muted)}.char-hint.valid{color:#28794f}.primary-btn{width:100%;height:48px;border:0;border-radius:999px;background:var(--blue);color:white;font-size:16px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:10px;padding:0 24px;transition:background .15s}.primary-btn:hover:not(:disabled){background:#4c69d3}.primary-btn:active:not(:disabled){background:#2b418f}.primary-btn:disabled{background:#c5cee8;opacity:1;color:white}.review-next{margin-top:24px}.primary-btn .arrow{font-size:20px;font-weight:400}
.trustpilot-option{border-top:1px solid #eeece8;padding-top:20px;display:flex;justify-content:center}.text-btn{border:0;background:transparent;color:var(--blue);padding:5px 0;font-size:14px;text-decoration:none}.text-btn:hover{text-decoration:underline}.external-arrow{margin-left:5px}.customer-footer{max-width:648px;margin:22px auto;text-align:center;color:#938e89;font-size:12px;line-height:1.7;padding:0 16px}.customer-footer p{margin:0}.preview-controls{display:flex;justify-content:center;gap:16px;flex-wrap:wrap;margin:20px 0}.preview-controls button{border:0;background:none;color:#7d7b73;padding:4px;font-size:12px;text-decoration:underline;text-underline-offset:3px}.preview-controls button:hover{color:#35362f}
.step-heading{font-size:23px;font-weight:600;letter-spacing:-.4px;text-align:center;margin:24px 0 8px}.step-subtitle{color:var(--muted);font-size:14px;line-height:1.6;text-align:center;margin:0 0 28px}.back-button{background:none;border:0;color:var(--muted);font-size:13px;padding:0;display:flex;gap:6px;align-items:center;margin:0 0 20px}.back-button:hover{color:var(--blue)}.review-summary{background:#f9f8f5;border-radius:7px;padding:16px;margin:0 0 24px;border:1px solid #eeece7}.review-summary p{font-size:14px;line-height:1.65;margin:10px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;max-height:140px;overflow:auto}.mini-stars{display:inline-flex;gap:2px;align-items:center}.mini-star{width:17px;height:17px;display:grid;place-items:center;background:#dedee4;color:white;line-height:1;font-size:14px}.mini-star.on{background:var(--star-color)}.mini-stars.large .mini-star{width:27px;height:27px;font-size:22px}.field{margin-bottom:20px}.field label{display:block;font-size:14px;font-weight:600;margin-bottom:8px}.field input{width:100%;height:49px;border-radius:8px;border:1px solid var(--line);padding:0 14px;font-size:16px;color:var(--ink);background:white}.field input[aria-invalid=true]{border-color:#b44135}.field-error{color:#a8352c;font-size:12px;margin:7px 0 0;line-height:1.4}.prefill-note{font-size:12px;color:#6a6f7c;margin:0 0 20px;display:flex;align-items:center;gap:6px}.field-note{font-size:12px;color:#938e89;line-height:1.6;text-align:center;margin:16px 0 0}.success-view{text-align:center;padding:10px 8px 12px}.success-symbol{display:grid;place-items:center;width:58px;height:58px;border-radius:50%;background:#eaf4ed;color:#3e7450;font-size:27px;margin:6px auto 22px}.success-view h1{font-size:24px;font-weight:600;letter-spacing:-.4px;margin:0 0 12px}.success-view p{font-size:15px;line-height:1.65;color:var(--muted);margin:0}.success-view .demo-result{margin:24px 0;background:#f9f8f5;padding:14px;border-radius:6px;font-size:13px}.success-view .text-btn{margin:12px 0}
dialog{border:1px solid var(--line);border-radius:12px;box-shadow:0 20px 80px #151c2b29;padding:32px;max-width:440px;width:calc(100% - 32px);color:var(--ink)}dialog::backdrop{background:#121a284d;backdrop-filter:blur(3px)}dialog h2{font-size:22px;line-height:1.3;letter-spacing:-.4px;margin:20px 0 12px}dialog p{font-size:14px;line-height:1.6;color:var(--muted)}dialog .primary-btn{margin-top:18px}.dialog-icon{width:44px;height:44px;border-radius:12px;background:#eef1ff;color:var(--blue);display:grid;place-items:center;font-size:28px}.toast{position:fixed;bottom:25px;left:50%;transform:translate(-50%,15px);opacity:0;pointer-events:none;max-width:calc(100% - 32px);padding:12px 18px;background:#2d2f29;color:white;border-radius:8px;font-size:13px;box-shadow:0 4px 20px #0002;transition:opacity .2s,transform .2s;z-index:30}.toast.show{opacity:1;transform:translate(-50%,0)}
.admin-shell{background:#f6f7f8;min-height:calc(100vh - 46px)}.admin-header{height:72px;background:white;border-bottom:1px solid #e4e6e9;padding:0 36px;display:flex;align-items:center;justify-content:space-between}.admin-brand{display:flex;gap:12px;align-items:center}.admin-brand img{width:31px;height:31px}.admin-brand b{font-size:19px;letter-spacing:-.5px}.admin-brand .separator{height:22px;width:1px;background:#dfe2e7;margin:0 5px}.admin-brand span:last-child{font-size:14px;color:#6a707b}.admin-badge{font-size:11px;border:1px solid #dedfdf;color:#70767d;padding:5px 9px;border-radius:4px;letter-spacing:.02em}.admin-main{max-width:1170px;margin:auto;padding:40px 32px 60px}.admin-title-row{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.admin-title-row h1{margin:0;font-size:27px;letter-spacing:-.75px;font-weight:600}.admin-title-row p{font-size:13px;color:#7b8089;margin:8px 0 0}.outline-btn{background:white;border:1px solid #dfe2e7;border-radius:6px;padding:9px 13px;font-size:12px;color:#555e6d;display:inline-flex;align-items:center;gap:7px;text-decoration:none;white-space:nowrap}.outline-btn:hover{background:#f7f8fc;border-color:#bfc8de}.metrics{display:flex;gap:0;margin-bottom:30px;padding:4px 0 6px}.metric{padding:0 34px;border-right:1px solid #dedfe4;min-width:155px}.metric:first-child{padding-left:0}.metric:last-child{border:0}.metric span{display:block;font-size:12px;color:#7b8089;margin-bottom:10px}.metric strong{font-weight:550;font-size:27px;letter-spacing:-.6px}.metric small{font-size:14px;font-weight:400;color:#9a9fa7;margin-left:4px}.metric .open-number{color:var(--blue)}
.inbox{background:white;border:1px solid #e1e4e9;border-radius:9px;overflow:hidden}.inbox-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:17px 20px;border-bottom:1px solid #e8eaf0}.status-tabs{display:flex;gap:4px}.status-tabs button{border:0;background:transparent;border-radius:5px;font-size:13px;padding:8px 12px;color:#7b8089;white-space:nowrap}.status-tabs button[aria-pressed=true]{background:#eff1f7;color:#303d65;font-weight:600}.status-tabs button:hover{background:#f3f4f7}.search-wrap{position:relative;max-width:250px;width:100%}.search-wrap svg{position:absolute;left:11px;top:11px;color:#8b929d;width:15px;height:15px}.search-wrap input{width:100%;height:36px;border-radius:6px;border:1px solid #e2e5ea;padding:0 11px 0 34px;font-size:12px;outline-offset:1px}.star-filter{display:flex;align-items:center;gap:6px;flex-wrap:wrap;padding:13px 20px;border-bottom:1px solid #e8eaf0}.star-filter>span{font-size:12px;color:#7b8089;margin-right:7px}.star-filter button{background:white;border:1px solid #e2e5ea;padding:5px 10px;border-radius:5px;font-size:12px;color:#737b87}.star-filter button[aria-pressed=true]{border-color:#c9d2f4;background:#f3f5fd;color:var(--blue)}.star-filter button:hover{border-color:#acb9e4}.inbox-table{width:100%;border-collapse:collapse;table-layout:fixed}.inbox-table th{text-align:left;font-size:10px;text-transform:uppercase;letter-spacing:.065em;font-weight:600;color:#9197a0;padding:14px 20px;background:#fcfcfd;border-bottom:1px solid #eceef1}.inbox-table th:nth-child(1){width:23%}.inbox-table th:nth-child(2){width:16%}.inbox-table th:nth-child(3){width:40%}.inbox-table th:nth-child(4){width:21%}.inbox-table td{padding:20px;border-bottom:1px solid #eceef1;vertical-align:top;font-size:13px;line-height:1.5}.inbox-table tbody tr:last-child td{border-bottom:0}.inbox-table tbody tr:hover{background:#fbfcff}.customer-name{font-weight:550;margin-bottom:3px;display:block}.customer-date{font-size:11px;color:#979da5}.feedback-open{padding:0;border:0;background:transparent;text-align:left;font-size:13px;color:#59616e;line-height:1.6;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.feedback-open:hover{color:var(--blue)}.feedback-origin{font-size:10px;color:#9ca2aa;margin-top:7px;display:block}.status-label{display:inline-flex;align-items:center;gap:5px;font-size:11px;border-radius:4px;padding:4px 7px;background:#f2f4fb;color:#5b6a9d;white-space:nowrap}.status-label:before{content:'';width:5px;height:5px;border-radius:50%;background:currentColor}.status-label.done{background:#f0f4f1;color:#6c8373}.detail-button{display:block;background:none;border:0;padding:7px 0 0;color:#9a9fa9;font-size:11px}.detail-button:hover{color:var(--blue)}.table-footer{padding:13px 20px;background:#fdfdfe;border-top:1px solid #eceef1;font-size:11px;color:#9299a4;display:flex;justify-content:space-between;gap:15px}.empty-state{padding:60px 20px;text-align:center}.empty-state strong{font-size:15px;font-weight:550}.empty-state p{font-size:13px;color:#8b929d}.empty-state button{margin-top:8px}.connection-note{margin:19px 2px 0;font-size:11px;line-height:1.7;color:#949aa4;display:flex;align-items:center;gap:7px}.connection-note span{width:6px;height:6px;border-radius:50%;background:#bfc3cc;flex-shrink:0}.detail-dialog{max-width:560px;padding:28px}.detail-top{display:flex;align-items:center;justify-content:space-between}.detail-top .close-btn{border:0;background:#f2f3f5;width:28px;height:28px;border-radius:50%;font-size:19px;color:#707783}.detail-dialog h2{margin:24px 0 5px}.detail-email{margin:0!important;font-size:13px!important;color:#9297a0!important;overflow-wrap:anywhere}.detail-quote{font-size:16px!important;line-height:1.8!important;color:#40464e!important;white-space:pre-wrap;overflow-wrap:anywhere;border-top:1px solid #e7e9ec;border-bottom:1px solid #e7e9ec;padding:24px 0;margin:24px 0!important}.detail-meta{display:grid;grid-template-columns:1fr 1fr;gap:18px}.detail-meta dt{font-size:11px;color:#9a9fa7;margin-bottom:5px}.detail-meta dd{font-size:12px;margin:0;color:#68717d;overflow-wrap:anywhere}
@media(max-width:1119px){.brand-header-inner{padding:0 28px}}
@media(max-width:700px){.preview-bar{padding:8px 14px;gap:8px}.preview-detail{display:none}.preview-nav a{padding:7px 9px;font-size:11px}.brand-header-inner{padding:0 20px}.customer-container{margin-top:24px}.review-card{padding:24px}.heading-initial{font-size:23px}.admin-header{padding:0 20px}.admin-main{padding:28px 16px}.admin-title-row{align-items:flex-start}.admin-title-row h1{font-size:24px}.admin-title-row .outline-btn{font-size:11px}.metrics{margin-bottom:24px}.metric{min-width:0;flex:1;padding:0 17px}.metric strong{font-size:24px}.inbox-toolbar{align-items:stretch;flex-direction:column;padding:14px}.search-wrap{max-width:none}.status-tabs button{flex:1}.star-filter{padding:12px 14px;gap:5px}.star-filter>span{width:100%;margin-bottom:4px}.star-filter button{padding:5px 9px}.inbox-table th:nth-child(2),.inbox-table td:nth-child(2){display:none}.inbox-table th:nth-child(1){width:35%}.inbox-table th:nth-child(3){width:42%}.inbox-table th:nth-child(4){width:23%}.inbox-table th,.inbox-table td{padding:15px 12px}.inbox-table td{font-size:12px}.feedback-open{font-size:12px;-webkit-line-clamp:3}.customer-name{font-size:12px}.mobile-stars{display:block;margin:7px 0}.mobile-stars .mini-star{width:12px;height:12px;font-size:10px}.customer-date{font-size:10px}.table-footer{padding:12px 14px;flex-direction:column;gap:5px}.status-label{font-size:10px;padding:3px 5px}.feedback-origin{display:none}.admin-brand .separator,.admin-brand span:last-child{display:none}.connection-note{align-items:flex-start}.connection-note span{margin-top:6px}}
@media(min-width:701px){.mobile-stars{display:none}}
@media(max-width:380px){.review-card{padding:20px}.customer-container{padding:0 12px}.preview-nav a{padding:7px}.header-caption{display:none}.heading-initial{font-size:22px}.star-selector{width:234px;gap:3.5px}.star-option,.star-option input{width:44px;height:44px}.metric{padding:0 12px}.admin-title-row .outline-btn{padding:8px;font-size:10px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition:none!important;animation:none!important;scroll-behavior:auto!important}}

/* Optional preview tools: off on every fresh page load. */
[hidden]{display:none!important}
.test-mode-toggle{position:absolute;top:20px;right:28px;z-index:25;display:flex;align-items:center;gap:8px;height:32px;padding:0 11px;border:1px solid #555;background:#252525;color:#ddd;border-radius:999px;font-size:11px;font-weight:500}
.toggle-track{width:25px;height:14px;border-radius:999px;background:#666;position:relative}.toggle-track:after{content:'';position:absolute;top:2px;left:2px;width:10px;height:10px;background:white;border-radius:50%;transition:transform .15s}
.test-mode-toggle[aria-checked=true] .toggle-track{background:#00b67a}.test-mode-toggle[aria-checked=true] .toggle-track:after{transform:translateX(11px)}
.preview-tools{position:absolute;z-index:24;right:28px;top:64px;width:300px;padding:20px;border:1px solid #dedfdf;border-radius:10px;background:white;box-shadow:0 8px 30px #0002;color:#2d2f29}.preview-tools>strong{font-size:14px}.preview-tools p{font-size:12px;color:#74766f;line-height:1.5;margin:10px 0 14px}.preview-tools .preview-nav{background:#f1f2ef;padding:3px;border-radius:6px;font-size:12px}.test-actions{display:grid;gap:8px;margin-top:14px}.test-actions button{background:white;border:1px solid #dfe2dc;border-radius:6px;padding:10px;font-size:12px;text-align:left}.test-actions button:hover{background:#f5f6f3}.preview-tools .last-action{border-top:1px solid #eee;padding-top:12px;margin-bottom:0;color:#4b5947;overflow-wrap:anywhere}.admin-header{padding-right:190px}.admin-shell{min-height:100vh}
@media(max-width:700px){.test-mode-toggle{right:16px}.preview-tools{right:16px;width:min(300px,calc(100vw - 32px))}.admin-badge{display:none}}

/* Reference feedback hint, with focus kept inside the animated container. */
.review-textarea:focus,.review-textarea:focus-visible{outline:none;outline-offset:0;border-color:#3c57bc;box-shadow:inset 0 0 0 1px #3c57bc}
.char-counter{display:flex;align-items:center;min-height:20px;font-size:14px;color:var(--muted);margin-top:8px;margin-bottom:16px}

.char-counter{gap:7px}.hint-info{width:16px;height:16px;flex-shrink:0}.char-counter.is-complete{visibility:hidden}